Privacy Policy

Information you provide

When you contact SmartHeat or submit an enquiry, we may collect the information you provide, such as your name, contact details, company, project information, message and any files you attach. We use this information to respond to your enquiry and provide our services.

Google Analytics

We use Google Analytics to understand website performance and measure enquiries. Analytics storage is enabled for this purpose. Google Analytics may collect information such as pages visited, website interactions, device and browser details, approximate location and referral information.

We do not intentionally send names, email addresses, phone numbers, message contents or enquiry form contents to Google Analytics.

Optional advertising cookies

Advertising cookies are optional and disabled by default. You can accept or reject advertising storage, advertising user data and advertising personalisation through the cookie notice. Rejecting advertising cookies does not disable the analytics storage used for website performance and enquiry measurement.

Contact us

If you have a question about this policy or how SmartHeat handles your information, contact us through the details on our contact page.