For the attention of individuals whose personal information may be collected by this organisation
SmartHeat.com.au respects your privacy and are committed to handling your personal information in accordance with the National Privacy Principles ("NPP") and the Privacy Act 1988 (Cth) (the "Act").
Purpose of the Policy
SmartHeat.com.au takes its obligations under the Act and the NPP seriously. SmartHeat.com.au will take all reasonable steps to comply with the Act and the NPP to safeguard and protect the privacy of the information that we hold. This policy sets out how we intend to do so.
Collection, use and disclosure of your personal information
SmartHeat.com.au collects, uses and discloses personal information in accordance with the
Access to your personal information
SmartHeat.com.au will provide access to the personal information that we hold about you in accordance with our Access Policy.
Complaints will be handled under our Privacy Complaints Policy.
Security of your personal information
We will take all reasonable steps to protect the security of the personal information that we hold. This includes taking appropriate measures to protect electronic materials and materials stored and generated in hard copy. We also take reasonable steps to destroy or permanently de-identify your personal information where it is no longer required and to protect your personal information from unauthorised access, disclosure, loss, misuse and alteration.
The Site may use cookie and tracking technology depending on the features offered on the Site. Cookie and tracking technology are useful for gathering information such as browser type an operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
recognise your browser each time it visits the Site
track which pages you visit whilst at the Site
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorised employees have access to this information. All emails, SMS and newsletters from this Site allow you to opt out of further mailings.
Privacy Contact Information
You may gain access to your personal information, make a complaint about breach of your privacy rights, or make enquiries about collection or use of your personal information by contacting the
Company Privacy Manager:
Telephone: (02) 9643 9719
Mail: SmartHeat.com.au Company Privacy Manager. Unit 6, 19 Chifley Sreet, Smithfield, NSW 2164
Fax: (02) 9643 9789
Would you like more information on our products or our Privacy Statement? You can call our Sydney Office on 1300 186 667, our Canberra Office on 1300 732 807, use the email addresses below, or use our Contact Form. Your comfort is our concern.